International Member Assistance Program (IMAP)1
With IMAP, students, faculty and staff have access to free, confidential assistance with any personal issues they may experience during their time abroad. Any time, any day, they can contact the IMAP service for live assistance including short-term professional counseling and telephonic support.
In-the-moment-support2
If they wish to speak with a clinician regarding a non-urgent matter (such as stress, anxiety, relationship conflict or bereavement/ loss) by telephone, our clinical professionals are available 24/7 to talk through their concerns and help determine the best next steps to address the situation.
Global telehealth4
When students, faculty and staff are far from home and don’t feel well, they want to get better fast. There are times when a visit to a doctor’s office is difficult to manage. But with our global telehealth service, they have the opportunity to speak with licensed doctors around the world – by phone – to discuss their symptoms and the best next steps for them. They can schedule an appointment from anywhere in the world, 24 hours a day.
Where to go from here
Contact us to learn how Cigna StudyWell can help students, faculty and staff while abroad.
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1. Support is provided by Cigna, an organization staffed by professionals who are completely independent of your school. Cigna is bound by professional standards regarding confidentiality, and does not disclose details of individuals who have contacted the service. Member assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Program availability may vary by plan type and location, and are not available where prohibited by law.
2. In-the-moment-support offered by Workplace Options, an independent third-party service provider. References to third-party organizations or companies, and/or their products, processes or services, does not constitute an endorsement or warranty thereof. Your use of such products, processes or services are at your sole risk.
3. Cigna Global Health Benefits’ web-based tools, such as Cigna Envoy, are available for informational purposes only. Cigna Global Health Benefits’ web-based tools are not intended to be a substitute for proper medical care provided by a physician.
4. Cigna offers global telehealth in partnership with Teladoc. All doctors are licensed in the countries where they practice medicine and are fully qualified and trained to provide this service. Telehealth services may not be available in all jurisdictions. Providers are solely responsible for any treatment provided and are not affiliated with Cigna.
This material is provided for informational purposes only. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Global Insurance Company Ltd., Cigna Health and Life Insurance Company, Cigna Behavioral Health, Inc. and Cigna Life Insurance Company of Canada, or affiliates and contracted companies.
The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.