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Get in touch. We'd like to hear from you.

Existing customer?

GET IN TOUCH. WE’D LIKE TO HEAR FROM YOU

Have a question? Need assistance? You’re in the right place. Look below to find the specific contact information you’re looking for.

Member Services

Send a secure email through Cigna Envoy or the Mobile App.

Direct dial toll free to our Customer Service Centre number + 800 253 7052 1. The International Access Code for the country you are in* must be dialled first.

For example:

- Dialling from China: 00* 800 253 7052 1

- Dialling from Hong Kong: 001* 800 253 7052 1

- Dialling from UK: 00* 800 253 7052 1

Call collect – charges will be accepted by Cigna.

*International Access Codes are standard codes used to make calls outside the country from which the call is being made. This is sometimes referred to as an exit code. See http://www.howtocallabroad.com/codes.html for your country’s access code.

Member Services - IGOs and NGOs

For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or on your personal webpages.

Current Clients

Please contact your dedicated Account Manager by phone or by email.

Prospect Clients

Austria
Phone: 0800 909 460
Email: austria@cigna.com

Belgium
Phone: 0800 89 011
Email: belgium@cigna.com

Denmark
Phone: 080 600 226
Email: denmark@cigna.com

Finland
Phone: 0800 774 242
Email: finland@cigna.com

France
Phone: 0800 944 481
Email: france@cigna.com

Germany
Phone: 08000 713 547
Email: germany@cigna.com

Italy
Phone: 0800 989 096

Luxembourg
Phone: 0800 85 264
Email: luxembourg@cigna.com

Norway
Phone: 0800 54 451
Email: norway@cigna.com